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gatordw's avatar
gatordw
Tutor
Apr 28, 2023
Solved

EX8000 Link Status LED OFF- Can't connect to R8000 Router

Hello I'm in relatively inexperienced when it comes to this realm. I have Xfinity 1.2Gbps download speed going to a CM2000 -> ethernet cord -> AC3200 R8000 -> X6S TriBand Extender EX8000.  Up until y...
  • plemans's avatar
    plemans
    Apr 30, 2023

    when you're connecting, thats from a factory reset? 

    You haven't hit the wps button at all? 

    Also, try going to 192.168.1.250 when you're connected to it. 

plemans's avatar
plemans
Guru - Experienced User
Apr 28, 2023

I'd factory reset it and try reinstall it using the installation assistant. 


To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

Here's a video of how to use the assistant. 

https://www.youtube.com/watch?v=yJVklshxBMk