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EX8000 mesh extender not boosting 5G
EX8000 firmware 1.0.1.240 My router outputs 2.4G & 5G. EX8000 2.4G & 5G lights are on. 2.4G booster is working fine. 5G is not. Router setup is fixed channel 48. Nighthawk shows channel 104 (DFS). I...
The photos are far from good but serve their purpose. Red peak shows 5G output from router (channel numbers hidden by advert). The star photo is far from pointless. It shows the 5G router output (ch48) & also demonstrates that there is no 5G boost signal on any of the 5G channels. Installing inssider would be a waste of time as my PC is hard wired, no Wi-Fi so not helpful.
The lack of 5G boost is likely to be either a setting not correctly made (no-one has come up with a likely culprit) or a faulty Netgear extender which means an expensive replacement..
It's probably time to end this topic, thanks to those who have tried to help.
Past-It wrote:
EX8000 firmware 1.0.1.240
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
You might like to search there for messages related to your problem.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
Hi
thanks for the response
I've got the (downloaded) manual
I've trawled every related website I can find
(I haven't sacrificed a goat yet)
My problem seems to be that my (EE) modem won't go above channel 48 and I can't set the EX8000 below channel 100. No-one else seems to have this problem so maybe I've done something wrong?
Past-It wrote:
My problem seems to be that my (EE) modem won't go above channel 48 and I can't set the EX8000 below channel 100.
You mean your EE modem/router? Which one?
Modems don't do wifi.
Yes, I mean a modem/router, lazy English. It's an EE Smart Hub (possibly EEH001 no code on box), outputs 2.4G & 5G Wi-Fi. I'm looking with a Net Analyser on a tablet. Shows outputs from EE plus 2.4G boost, but no 5G boost shown.