NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
EX8000, R9000 and the Logon problem
Hi all, Finally I settled on the EX8000 to extend my R9000 (rather than switching out to an Orbi Mesh system which I had issues with). The EX8000 turned up, I turned it on, used the app to setup,...
Are you using the app?
If so, I'd just use the browser and use the ip address for the extender. it also gives you more controls in the browser versus the app.
You said you've already set a static address for it so you can just set that as a favorite in whatever device you're using.
Yes I've been using the browser - I've updated the firmware and so far so good...
Unfortunately, I spoke way too soon. The problem continues.
I factory reset my EX8000 today and set a static IP just as I did previously, and after a couple of hours, whilst wireless connectivity seems to be intact I can no longer ping the EX8000 or logon to it, unless I'm using a wireless device that is specifically connected to the extender itself.
This seems such a fundamental issue but I can't troubleshoot it.
For reference I'm using an R9000 using Smart connect on F/W V1.0.4.2, and an EX8000 (again using a single SSID name across the bands wit a F/W version of 1.0.1.206.
Any help greatly appreciated as this is beyond annoying now.
- so to get this straight, its working properly, you're just having issues access it?
Have you tried using the ip address for accessing it?
