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Forum Discussion
Ceepeebee
May 11, 2020Tutor
EX8000, R9000 and the Logon problem
Hi all, Finally I settled on the EX8000 to extend my R9000 (rather than switching out to an Orbi Mesh system which I had issues with). The EX8000 turned up, I turned it on, used the app to setup,...
Ceepeebee
May 11, 2020Tutor
Yes I've been using the browser - I've updated the firmware and so far so good...
Ceepeebee
May 15, 2020Tutor
Unfortunately, I spoke way too soon. The problem continues.
I factory reset my EX8000 today and set a static IP just as I did previously, and after a couple of hours, whilst wireless connectivity seems to be intact I can no longer ping the EX8000 or logon to it, unless I'm using a wireless device that is specifically connected to the extender itself.
This seems such a fundamental issue but I can't troubleshoot it.
For reference I'm using an R9000 using Smart connect on F/W V1.0.4.2, and an EX8000 (again using a single SSID name across the bands wit a F/W version of 1.0.1.206.
Any help greatly appreciated as this is beyond annoying now.