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Forum Discussion
malandraeliott
Jun 11, 2018Tutor
EX8000 Serious ethernet firmware bug in V1.0.0.126
In the latest firmware (V1.0.0.126) if you connect a computer to the ethernet interface on the EX8000 and then put the computer to sleep (in this case an iMac), the 5 GHz wifi signal on the EX8000 dr...
DexterJB
Jun 12, 2018NETGEAR Moderator
Hi malandraeliott,
Welcome to the community!
1. Please make sure that a factory reset is done after the firmware update.
2. When it drops, does the signal completely disappear or does it disconnect devices connected to the 5GHz band?
3. Does the issue persist on all Ethernet ports of the extender?
Regards,
Dexter
Community Team
DexterJB
Jun 14, 2018NETGEAR Moderator
Hi malandraeliott,
I have sent you a message. Please check your inbox.
Regards,
Dexter
Community Team
- Tezz001Jun 15, 2018Aspirant
I’m also having this issue with the ex8000 dropping all my connections except it happens when I switch my PS4 on or off, I assume it’s the same process as putting a pc to sleep or waking it.
Can Netgear please provide us with a fix, and not just a “have you tried switching it on and off again?” Type response