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Forum Discussion
EX8000
I can’t get it to connect! Right off the bat it said I had a invalid QR code and wouldn’t scan. Tried manually, NOTHING! Please help! I have followed all the steps with the instructions and the app! Nothing is helping! What do I do?!!!
5 Replies
Have you tried connecting to it via an ethernet cable and following the install instructions that router?
If you do this and use a laptop, make sure to disable wifi on the laptop or the laptop can default back to the wireless and cause issues during setup.
This route tends to go the fastest and easiest
- Nothing happens! It won’t even show up as a option to connect to on my laptop. I’m out if Answer’s and I need to get this working! I have a mare that is about to foal and I need to cam to work! Isn’t there a number to contact customer support?!!!!
Alauchner1 wrote:
Nothing happens! It won’t even show up as a option to connect to on my laptop. I’m out if Answer’s and I need to get this working! I have a mare that is about to foal and I need to cam to work! Isn’t there a number to contact customer support?!!!!to contact support you click "mynetear" at the top. register an account and then your device. From there, there is options to contact support. Its free for the first 90 days after purchase. Keep in mind, netgear is inundated with calls due to people having to work from home.
what are the led's on the EX8000 doing?
What do you mean it doesn't show as an option to connect to your laptop? did you try connecting to it via an ethernet cable?
