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Shelbylee's avatar
Shelbylee
Follower
Sep 17, 2022

EX8000

How come my nighthawk won’t connect to my router? It randomly disconnected and I can’t figure out why it won’t reconnect to my network.

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Shelbylee wrote:
    How come my nighthawk won’t connect to my router?

    No idea. Not even any information from you to begin to guess.

     

    What are you doing and where does it go wrong?

     

    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge, and an extender is not a router.

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities

    I will ask the Netgear moderator to move your message.

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

    Check for various troubleshooting tips.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

  • plemans's avatar
    plemans
    Guru - Experienced User

    what router are you connecting it to? 

    What firmware is on the extender?

    What method of setup are you using? 

    What error are you getting?