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Forum Discussion

tkmphx1's avatar
tkmphx1
Follower
Apr 10, 2025

EX8000

Have a EX8000 the set up network NETGEAR_EXT is visible in iPhone as a known network. Cannot add or connect to.
plemans's avatar
plemans
Guru - Experienced User
Apr 11, 2025

could be someone elses. 

Did you set it up using the push button WPS option? 

If so, factory reset the extender and set it up using the installation assistant.

To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

Here's a video of how to use the assistant. 

https://www.youtube.com/watch?v=yJVklshxBMk