NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Extender AC 1750. Extender cannot connect to email servers.
When the extender is connected to my home network, it does extend the wifi signal. However, access to our email systems becomes inoperative. An error message stating that the email server is not re...
It seems that your AC1750 Extender is affecting the email connection. Here are some steps to be followed:
- Firmware Update : Ensure that the extender's firmware is current. Go to the manufacturer's website and search for an update.
- Configure Network Settings : Make sure the extender is configured properly, avoiding any IP address conflict.
- Reboot Devices : Reboot the router and the extender. Then, reboot the devices you use to access your email.
- Check DNS Settings : Use some reliable DNS server, such as Google's, 8.8.8.8, on your devices.
- Contact Support : In case of persistence, you may contact customer support for the extender to take further steps towards improvement.
By going through these steps, most probably you will be able to resolve this email connectivity problem when connected to the extender.