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s7ormy's avatar
s7ormy
Follower
Dec 11, 2023

Extender cannot connect to router

I have a AC1200 WIfi Range Extender EX6110 i bought a while ago. I have not used it for a while but now i need it again. It was connected to my old router but i have a new one now. I did a hard reset before connecting to my new router but it does not connect. Router light does not flash. 

Help please!

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    Did you set it up using the push button WPS option? 

    If so, factory reset the extender  and set it up using the installation assistant.

    To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

    Here's a video of how to use the assistant. 

    https://www.youtube.com/watch?v=yJVklshxBMk