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Southern1962's avatar
Southern1962
Follower
Apr 05, 2023

Extender connects but won't open to internet

NETGEAR extender says connected and I try to get on the internet it says cannot display page. Any suggestions? The laptop is a Dell.

1 Reply

  • Did you set it up using the push button WPS option? 

    If so, factory reset the extender  and set it up using the installation assistant.

    To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

    Here's a video of how to use the assistant. 

    https://www.youtube.com/watch?v=yJVklshxBMk