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Forum Discussion
Solved
Extender EX3110 / AC750 broken or...?
Hello
So I had my wifi reset remotely by my provider and the wifi name was changed and my extender got disconnected. I reset the extender and connected to NETGEAR_EXT with my phone and attempted to go to the mywifiext, but it will not load. Other devices I connect to it do the same. It is reset and will not allow me to access mywifiext in any way. I cleared my phones cache/data from the browser and still no luck. My devices connect to NETGEAR_EXT and the extender shows its connected but I cannot access mywifiext in order to reconnect it to my wifi. I am wondering if this is an internal problem and the extender is possibly broken or malfunctioning. Please help!
You said you were trying to set it up through your phone.
have you tried a pc/laptop? Or a different browser?
you can also try the address 192.168.1.250
that'll be the extenders default ip address when its not setup.
4 Replies
1. what router are you connecting it to?
2. what firmware is on the extender?
3. you factory reset the extender? Pushed and hold reset for 7-15 seconds while powered on?
4. did you try a different pc or different browser?
1. The router I am connecting to is a Mediacom hitron modem/router combo. The extender had been working for months off of it, until the modem/router was reset remotely by Mediacom, and they changed the wifi name from upper case to lower case.
2. I am not familiar with firmware or how to check this, as the extender has no plugs. It is wireless only.
3. Yes. It is now seen as NETGEAR_EXT.
4. Yes. No matter the device connected to my extender, it will not display the local network set up page.
You said you were trying to set it up through your phone.
have you tried a pc/laptop? Or a different browser?
you can also try the address 192.168.1.250
that'll be the extenders default ip address when its not setup.