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Forum Discussion
Designed4Ewe
Sep 01, 2014Initiate
Extender not showing on network list
I plugged in my WN2000RPTv2 and it shows as green. I pressed the WPS button and went to my router, but it doesn't have a WPS button. (I have a Netgear RangeMax WNR834B routher and a Telephony modem). ...
Jimbo888
Nov 01, 2015Tutor
Not sure what you mean by firmware????
nhann
Nov 02, 2015NETGEAR Employee Retired
Hi Jimbo888,
Can you please clarify what issue you are experiencing?
You are able to see the router, the extender's 2ghz, the extender's 5ghz, on all your devices. On your PC, you can't see the 5ghz. Is that correct?
Is your PC capable of picking up 5ghz networks? or has it ever been capable of connecting to a 5ghz network?
If you are using the WN2000RPTv2, you can check your firmware by following page 24 of 33:
http://www.downloads.netgear.com/files/WN2000RPT_UM_05MAR2012.pdf
The most recent firmware version is also listed here:
http://support.netgear.com/product/WN2000RPTv2
Firmware is software that is loaded onto the hardware components of your NETGEAR router.
More on firmware: http://kb.netgear.com/app/answers/detail/a_id/23442/~/installing-the-latest-firmware-on-a-netgear-router
- Jimbo888Nov 02, 2015Tutor
Yes it did show at one time on my PC at one time . 5Gext also does not show up on my network connections on Netgear Genie either, but does show up on mobile devices and it does work.
- nhannNov 02, 2015NETGEAR Employee Retired
Hi Jimbo888,
Which router model are you using with the extender?
Please check if the router is Broadcasting its SSID.
Please also try to configure the 5ghz to different channels and modes.
Here is an example of a NETGEAR router settings page
- Jimbo888Nov 03, 2015Tutor
When I open netgear genie My wireless connections does not list 5Gext . So I cannot config. as your example shows . It only lists my Router , and 2Gext. I must say again everything works with my extender 6100, On any portable device it lists all 3 , my router SSID # , 2Gext , and 5Gext . They all work the only problem is the 5Ext is open and not secure. My PC does not list 5Ext as a connection option, and netgear genie does not list the 5Ext. Only my SSID # and 2 Gext.All I am trying to do is secure ther 5Gext.