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Forum Discussion

EdVT's avatar
EdVT
Aspirant
Mar 01, 2020

Extender stopped working

I have had an AC1200 Extender for 5 years and has worked well and recnelty jsut stopped working.  I Have direct line to the extender.  All connections have been check and the extender has all the apr...
DexterJB's avatar
DexterJB
NETGEAR Moderator
Mar 04, 2020

Hi EdVT, please indicate the exact model of the extender and the firmware version it is on. Also, have you tried resetting it back to factory settings and going through the setup again?

 

Dexter

DexterJB's avatar
DexterJB
NETGEAR Moderator
Mar 08, 2020

Hi EdVT, I would like to follow up and check if you are still experiencing the issue.


Dexter

  • EdVT's avatar
    EdVT
    Aspirant
    Mar 09, 2020

    Thanks for the advice.  I did have to do a factory reset and start over, but working now.

    Ed

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Mar 12, 2020

    Hi EdVT, thanks for the update and glad to know you got it sorted out.

     

    Dexter