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Forum Discussion
Extender will not let me log in when I updated firmware and had just logged in
I was noticing an issue with part of my security system which is connected through wi-fi. While troubleshooting I realized there was a firmware update for my mesh extender. I attempted to update it t...
A couple things that I'd try.
1. hardwire a pc/laptop into the extender. See if a direct connection helps.
2. passwords/login are case sensitive. login: admin password: password all lower case. If you changed it, make sure your careful about the capitalization
3. if you have any password managers, disable them. I've see password managers overwrite the password
4. If you installed with WPS, factory reset the extender again and re-run through setup using a hardwired in pc/laptop and the installation assistant. Tends to go the smoothest.