NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Extender won't connect to new Sparklight modem
Just updated my 15 year old modem from (formally Cableone) to a brand new Sparklight CODA-6010 and they won't talk to each other. Ofcourse that means my phone app won't talk to the extender either. ...
I couldn't find a modem by coda-6010. sure thats the model number or got a link to its site?
Did you try factory resetting the EX8000 and then going through the installation wizard and not using wps?
Some isp modem/routers have a "smart connect" that needs to be disabled to add an extender. Without a manual/specs for the sparklight, I'm unsure what it has for management.
I'd try with resetting the extender (push and hold reset while the extender is fully powered on. Usually around 7-15 seconds). The try using the installation wizard (not wps).
You can find the manual/guide here:
https://www.netgear.com/support/product/EX8000