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Forum Discussion
Extender
Multiple times, every day I have to reset my extender because I “cannot connect to the network”. I feel like kicking it off the wall.
How do I fix this?
And kudos to Netgear for not helping. This is likely the last product of theirs that I purchase.
How do I fix this?
And kudos to Netgear for not helping. This is likely the last product of theirs that I purchase.
3 Replies
You have the EX3700?
What firmware is on it?
What router is it connected to?
What method of install did you use? (wps or the installation assistant)
- Hi plemans, thanks for messaging me.
Yes, it’s the EX3700 and the firmware is the latest version.
I only started having regular issues with it after I upgraded so that’s extra frustrating.
It’s connected to a Virgin Media Hub 3.0 and was set up using a laptop, not the wps.
I’ve had the unit a couple of years and it was fairly reliable until I upgraded the firmware.
In your opinion, should I just get rid of it and buy a different extender? It’s a minor thing but having to reset it three or four times a day is really irritating.You updated the firmware on the EX3700 and it caused issues or on the virgin media hub?
If on the EX3700, I'd either try reinstalling the firmware (could have been corrupt), factory resetting it, and then reinstalling it.
if that doesn't help, you can always downgrade the firmware. Maybe the newer firmware introduced a bug with the hub 3.0
