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Forum Discussion
extending both 2.4 and 5g at the same time ex7500
I setup my new ex7500 on my laptop everything went as it should. if I connect to the 5 g next work the 2.4 led goes out and the 5 g light turns blue , if i connect to the 2.4 the 2.4 led turns blue a...
What firmware is on your extender?
What router are you connected back to?
have you looked at the manual for what the led's mean?
• Solid blue. Best connection.
• Solid amber. Good connection.
• Solid red. Poor connection.
• Off. No connection.
Are you unable to connect to the 2.4ghz and 5ghz at the same time (from different devices)? A little better explaination of what the actual problem is will help.
Here's where you can find firmware, manuals, troubleshooting info.
I updated the the firmware to the current available . modem is a zyxel emg2926-q10a.
but you didn't answer any of the other questions.
A better explaination of the problem helps.yes I know what the leds mean . if I am connected to 5g on the laptop the 5g light is blue and the 2.4 is not lit and regardless of what devise I connect at 2.4 the led stays out. if I am connected on the laptop at 2.4 the 2.4 led goes from un lit the blue and the 5g led goes to red , and if I connect any other devise at 5g the led still stays red .
So it seems to work when I connect with the laptop but nothing else.