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Emmanuel-net's avatar
Emmanuel-net
Follower
Jun 28, 2021

Fastlane

Hello Community

 

Fastlane has been activated without issue, 2.4 Ghz from the routeur to the Extender and then 5Ghz from the extender to devices 

my only concern is to switch off the 5Ghz Wifi Signal from the routeur; Unfortunaltly, in that case Netgear extender is not extend any signal 

Routeur to Extender is fine and status is green but no Wifi Signal in 5ghz from Extender to device ; Why ? 

 

Thanks a lot to the community 

 

 

 

 

2 Replies

  • olympos1625's avatar
    olympos1625
    NETGEAR Employee Retired
    Jun 30, 2021

    Hi Emmanuel-net,

     

    Good day!

     

    Welcome to NETGEAR Community!

     

    Thank you for reaching out. Just to clarify, the extender doesn't broadcast the 5 Ghz signal? Does your wireless devices detects the 5 Ghz WiFi signal of the extender or are you referring to the status page of the extender saying " No connection?"

     

    Please do not hesitate to let me know if you need further assistance. 

     

    Regards,

     

    Oliver

    Community Team

    • olympos1625's avatar
      olympos1625
      NETGEAR Employee Retired
      Jul 03, 2021

      Hi Emmanuel-net,

       

      We would like to do a follow-up on this one. Do you still require further assistance?

       

      Please do not hesitate to let me know if you need further assistance. 

       

      Regards,

       

      Oliver

      Community Team