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Forum Discussion
Firmware Update Now Extender Is Broken
Just tried to update firmware on my extender and now it appears to be bricked. Repowering does nothing and the factory reset button does nothing either, it doesn't even reset. I just have a constant ...
Hi dreamtfk,
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Dexter
Community Team
I have replied, thank you.
What did they tell you to do? I have the same problem.
I received a call from level two tech and it strongly appears that either the firmware update process went sideways or it completed but just didn't play well with the adapter. We tried to connect to it manually via ethernet cable to downgrade the firmware but couldn't get in. They are going to RMA it, this really shouldn't have happened. I have updated firmware before without issue.