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Forum Discussion
dreamtfk
Jun 24, 2018Tutor
Firmware Update Now Extender Is Broken
Just tried to update firmware on my extender and now it appears to be bricked. Repowering does nothing and the factory reset button does nothing either, it doesn't even reset. I just have a constant ...
Peteraitch
Oct 03, 2018Initiate
This firmware update totally destroyed my extender and has rendered it useless - whatever I do now , it does not transmit the wifi signal.
I tried for 2 hours, and I'm tech-savvy, to get it to work (even restoring to factory-settings)
I even rolled it back to the previous firmware release, but no luck at all.
Thanks, Netgear - for nothing.
I now need to purchase a new wifi extender - no guesses who the supplier will NOT be.
What a farce.
- dreamtfkOct 03, 2018Tutor
Netgear sent me a new one after they couldn't troubleshoot the problem. I recently ran a FW update on it and it worked fine. Not sure if they will send you a new one as well but this seems to be more than an isolated issue plaguing this specific model.
- PeteraitchOct 03, 2018Initiate
Sounds good - I'll contact them and see what they say.
Indeed, it doesn't appear to eb an isolated incident.
Thanks for your heads-up.
P