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Forum Discussion
Firmware update WN1000RP
Hi I bought and successfully installed the range extender on my existing network. When I logged into the _EXT router, the first page that came up was an update page asking if I wanted to upgrade th...
I've had the same problem that I got from Netgear support:
"Thank you for choosing NETGEAR, my name is ... and I will be your support expert for this case.
Since the assistance is online it may require a few mail exchanges before we can resolve the issue. We will do our best to help resolve your case in the least amount of time.
Based on the information provided, I kindly ask you to follow the troubleshooting steps below in order to solve your issue:
1.Please reset the extender with a paper clip ca 30seconds and reinstall.
2.remove also old wireless profiles from the computers and all other devices.
*If you have PC-open network and sharing center- manage wireless networks and remove all networks.
*Apple units-just forgot networks.
3.Try also change wireless channel to 01 or 02 in your router.
NETGEAR Support"
I used my own solution.
1. Went back to store I've bought the repeater
2. Changed the product
3. Went home, connect, deselcted update funktion.
4. Works fine.
Best,
Abu
"Thank you for choosing NETGEAR, my name is ... and I will be your support expert for this case.
Since the assistance is online it may require a few mail exchanges before we can resolve the issue. We will do our best to help resolve your case in the least amount of time.
Based on the information provided, I kindly ask you to follow the troubleshooting steps below in order to solve your issue:
1.Please reset the extender with a paper clip ca 30seconds and reinstall.
2.remove also old wireless profiles from the computers and all other devices.
*If you have PC-open network and sharing center- manage wireless networks and remove all networks.
*Apple units-just forgot networks.
3.Try also change wireless channel to 01 or 02 in your router.
NETGEAR Support"
I used my own solution.
1. Went back to store I've bought the repeater
2. Changed the product
3. Went home, connect, deselcted update funktion.
4. Works fine.
Best,
Abu