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Chudd68's avatar
Chudd68
Follower
Jun 15, 2018
Solved

Firmware update

Hooked it up, everything worked great. Then it asked if I wanted to do a firmware update. I clicked yes and it downloaded and installed. Now it won't even show up on my wifi manager. I then reset it to factory defaults. Still no WiFi access. It doesn't even show up on the list anymore. Frustrating for sure.
Firmware
  • DexterJB's avatar
    DexterJB
    Jun 19, 2018

    Hi Chudd68,

     

    Welcome to the community!

     

    1. What is the status of the LED's?

    2. Please make sure that a proper factory reset is done. Page 39 of the user manual on this link may help out.

     

    Regards,

     

    Dexter

    Community Team

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Jun 19, 2018

    Hi Chudd68,

     

    Welcome to the community!

     

    1. What is the status of the LED's?

    2. Please make sure that a proper factory reset is done. Page 39 of the user manual on this link may help out.

     

    Regards,

     

    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Jun 22, 2018

      Hi Chudd68,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team