NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
swampcooler
Jul 25, 2020Follower
Genie can't get past create account page
I tried to upgrade the firmware on EX3700 to EX3700_EX3800-V1.0.0.80_1.0.52_beta and did full reset. Now when I enter the extender setup via Genie, it hangs on the create account page. I can enter a ...
Gudyum4
Jun 19, 2025Aspirant
I’m having the same issue. Can’t create an account to set up an extender. The “Next” button stays grayed out on netgear genie regardless of browser or devices used. Was this ever solved for anyone else?