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Forum Discussion
JimRaney
Jun 01, 2022Follower
Having trouble changing to a different router after moving, from Suddenlink service to Spectrum.
Model EX6400 My son helped set this up initially, so I do not know what he did. I purchased this product several years ago. I have moved to a different state and service from Suddenlink to S...
plemans
Jun 01, 2022Guru - Experienced User
I would start over.
Factory reset the extender.
Push and hold reset for 7-15 seconds while powered on.
then start with the install guide.
https://www.netgear.com/support/product/EX6400.aspx