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amy_9's avatar
amy_9
Initiate
Jul 28, 2020
Solved

help with wifi extender EX2700

Hello, I originally connected my extender to my home Wifi network (which was not 5G) with no problems. But then I found out that I actually have a 5G network (which I didn't know existed, because I'...
  • plemans's avatar
    plemans
    Jul 29, 2020

    The EX2700 is a single band 2.4ghz extender. You won't be able to connect it to 5ghz for this reason. 

    You'd need to upgrade to a dual band extender to use 5ghz. 

plemans's avatar
plemans
Guru - Experienced User
Jul 29, 2020

The EX2700 is a single band 2.4ghz extender. You won't be able to connect it to 5ghz for this reason. 

You'd need to upgrade to a dual band extender to use 5ghz. 

amy_9's avatar
amy_9
Initiate
Jul 29, 2020

Thank you so much--that explains it! Really grateful for the help. You've saved me a lot of time.