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Forum Discussion

FoxyMan's avatar
FoxyMan
Follower
May 07, 2016

Hotspot Username and Password reset issue

We had setup the extender previously and it worked fine..

 

Disconnected it for a remodel of the basement..

 

now it is not working ..

can connect to it but will not allow internet access because we cannot remember the username & password to the hotspot..

how do I change it??

 

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello FoxyMan

     

    You will have to do a factory reset on the device and re setup the extender.

     

    DarrenM