NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MSTINTON
Sep 02, 2021Follower
How do I get Support on the Phone!!!
I have been trying to set up my extender. When I switch over to the extender on my WiFi preferences I lose al connection and therefore can not use the set up on the website. I have been trying to get...
michaelkenward
Sep 03, 2021Guru - Experienced User
MSTINTON wrote:
I have been trying to get support but it's been extrememly unhelpful!
Please do not use an Internet search to find a phone number. It will almost certainly take you to a scam site.
MSTINTON wrote:
Anyone have any advise?
Try fixing your problem by opening a discussion here, explaining what you are doing and where it goes wrong.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
In the meantime you could visit the support pages:
Support | NETGEAR
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.