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Forum Discussion

Nozzille's avatar
Nozzille
Follower
Jun 02, 2023

How do I switch my existing 7500 extender to a new wifi

We moved to a new wifi after several years, and now need to move the extender. I have watched the nighthawk videos; I have tried to press WPS for extender and wifi router; I have tried the nighthawk install; I have done a factory reset. none work, as the Extender only shows as a Wifi connection with the old router’s name. how do i start again?

Thanks

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    Jun 03, 2023

    Factory reset the extender and set it up using the installation assistant.

    To factory reset, push and hold the reset button for 7-15 seconds while powered on. Many don't push it long enough.

    Here's a video of how to use the assistant. 

    https://www.youtube.com/watch?v=yJVklshxBMk

    What router are you connecting it to? 

    Is it a new router? Did you reset your currentl one?