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Forum Discussion
How do you upload firmware to an extender if you can’t get it to connect to your wifi?
EX6150-100nas using apple computers. I don’t know what the router is; it’s my parents’. We tried adding an extender with the Nighthawk app and it was a flipping disaster. Two of us tried; it just ...
There was no manual in the box, only a quick start guide. It did not tell us to use the WPS button, only the Nighthawk app. After an hour with customer support,we could not get them working so returned. Unusual for Netgear hardware.
jloonam wrote:
There was no manual in the box, only a quick start guide.
This is about the standard for many years. However, the information ref, the User Manual is there - just the complete QSG of the v1 hardware is much to long, so it's hard to find.
I'm a little bit disappointed the Helpdesk (paid work, by Netgear) was not able to assist you further. Almost everything I could think about required is in the fine UM.
Yes, it’s the standard, but I’ve also found it standard for the “quick start guide” to guide you through the quickest way. Therefore, I did not look for the manual off the bat.