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Forum Discussion
averplanck
Sep 28, 2021Aspirant
How to prevent dropped wifi calls using an EX 8000 extender combined with 2 R7800 Routers
I have no cell service at our home and our cell phone calls using wifi calling regularly drop as we move from one room to the next. My current setup has 2 R7800s on each end of our house and a EX8000...
averplanck
Sep 28, 2021Aspirant
I have the radio off on router #2. Call still drops. I verrified that my phone was connected to channel 44 on the extender and it droped as soon as it switched to 108 on Router #1. Setup picture attached if it helps.
plemans
Sep 28, 2021Guru - Experienced User
so anytime the phone switches between router/extender or bands, the calls drop.
Does it happen on all devices?
Maybe if the ex8000 is centrally located, give it a diferent name and just connect the phones to is so the phones aren't roaming between router/extenders. wifi phone calls don't use much data and don't require much thoroughput so even a weak connection should allow calls