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Forum Discussion

blueeyes1's avatar
blueeyes1
Follower
Mar 22, 2020

I can’t connect to my extender

I’ve changed internet suppliers, my extender is showing to log into, but the password does not let it connect to our phones etc, followed steps online, got my laptop connected onto the extender but nothing else

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    Mar 22, 2020

    what model extender? 

    firmware on it? 

    did you factory reset and re-install? if you changed modem/routers its a good step. 

    And if you setup via wps, try re-doing the setup via the installation wizard and not wps. Not all manufacturer's code wps the same and it can create issues.