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Forum Discussion
Incorrect password - extender
I've found loads of posts about this for the same model extender and others but not a single one seems to be resolved. Same story: extender was working perfectly, received new router from ISP, connec...
I am having exactly the same problem with my brand new WiFi Mesh Extender yesterday. Did exactly as instructed below, have deleted and reinstalled app as well, next step is to shut down power to the whole house. After spending 40 minutes on hold waiting to speak with someone on the Netgear helpline and finally getting through to someone, I was informed that I had been put to the incorrect area. The area I needed was provided my number and I was told they would call me back, that was four hours ago. Keen to hear if you have found a solution.
Hi GemJ and WolfmanJack,
Please provide the following information:
Name:
Email:
Phone:
Preferred schedule (atleast 2 days ahead)
Timezone:
Device S/N:
Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.
I am looking forward to your response.
Regards,
Oliver
Community Team