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Forum Discussion
Hannahyielder
Sep 19, 2019Aspirant
Incorrect password
Hello- trying to connect my extender to a device and it says incorrect password even though it isn’t ? Will I have to restart the extender or is it something else that’s wrong ? Thankyou
DarrenM
Sep 25, 2019Sr. NETGEAR Moderator
Are other devices connecting to the extender?
DarrenM
Hannahyielder
Sep 25, 2019Aspirant
No, no devices are connecting - all are saying incorrect password.
- DarrenMSep 25, 2019Sr. NETGEAR Moderator
You may want to factory reset the extender by holding the reset button for 10 seconds then set up the extender like a new product again.
DarrenM