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Forum Discussion

StAlphonzo's avatar
StAlphonzo
Aspirant
Dec 08, 2021

Incorrect Password

I can't login to the extender. The instructions say the password is the same as my wireless router. I have verified that I am using the correct password. After many tries I still can't login. Any hel...
StAlphonzo's avatar
StAlphonzo
Aspirant
Dec 08, 2021
When trying to connect to my extender with my phone I am asked for the extender password only. No username. The manual says my password is the same as my wireless router and it isn’t. Other ideas?
Thanks
plemans's avatar
plemans
Guru - Experienced User
Dec 08, 2021

I've seen WPS get coded differently between manufacturers. Try factory resetting the extender (push and hold reset for 7-15 seconds while powered on).

then install it using the installation assistant and NOT wps.