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Mfrick's avatar
Mfrick
Tutor
Dec 26, 2022
Solved

Install error reset "1"

I have an N300 wifi extender. It's was working but recently I couldn't connect to it. I tried the install assistant and got 'reset' ("1"). Did a factory reset. Tried again to connect thru the browser ...
  • Mfrick's avatar
    Mfrick
    Dec 28, 2022
    I will accept but still baffled why it doesn't work using my phone. Thanks.
plemans's avatar
plemans
Guru - Experienced User
Dec 27, 2022

1. what N300 device do you have? n300 is a speed, not a model 

2. what firmware is on it? 

3. what is giving you that error? Do you have a screen snip of it? 

4. what router are you connecting it to? 

Mfrick's avatar
Mfrick
Tutor
Dec 27, 2022
Router: VIASTAT ADP-90AR<br>Extender: WN3000RPv3<br>Plugged in extender. Green light on.<br><br>I launched my web browser<br>MYWIFIEXT<br>Login page flashes, replaced with a page that only says Reset: ("1") at he top rest of page is blank. <br>
  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 27, 2022

    Take a screensnip of it. 

    Is the extender disconnected from everything? 
    Did you hit the wps button at any point? (if so factory reset it)

     

    • Mfrick's avatar
      Mfrick
      Tutor
      Dec 27, 2022
      I was trying to do this on my phone and getting the error. I switched over to my laptop, using the same procedures and now it works. Thanks for your help.
      • plemans's avatar
        plemans
        Guru - Experienced User
        Dec 28, 2022

        glad you got it working!

        You might mark it solved so others aren't still trying to fix it then.