NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Joe-Vaz
Jan 26, 2022Aspirant
Internet provider provided new Adtran router and my devices can’t connect to my EX8000 2.4 extension
My Internet provider replaced their old router with a new Adtran router. I connected my Nighthawk EX 8000 to the new router and kept the Extender's WiFi name and password the same as the router. I sp...
Joe-Vaz
Jan 26, 2022Aspirant
Adtran model 834-5
plemans
Jan 26, 2022Guru - Experienced User
Wowsa, there isn't much for info on that router. There's a basic spec sheet/user guide for quick setup but I couldn't find much for an actual manual even on the FCC website.
Not sure what to tell you in regards to the router. Its kind of a gray zone.
Try the reinstall but follow the procedure I outlined earlier.
- Joe-VazJan 26, 2022Aspirant
Thanks, I'll try a reset. Do you think it would be worth trying to hardwire the EX 8000 directly to the router instead of using Wi-Fi to connect the router to the EX 8000?