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djkyky's avatar
djkyky
Aspirant
Jan 27, 2020

IPhone 8+ connected to extender but no Internet. Works with Samsung phone, IPhone 6 & laptop

I can connect to both channels on extender with Iphone 8 but cannot get Internet web pages to display. I have reset phone network settings, reset extender and reset main gateway router. I can connect IPhone 6, Samsung 9, laptop and view Internet pages with no problems. Has to do with IPhone. No help from Verizon store or Apple support.

 

Help please.

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jan 30, 2020

    Hi djkyky, 


    Welcome to the community! Please factory reset the extender by pressing on the small black button using a pin for 15+ seconds then join the NETGEAR_EXT wifi network using a phone or laptop. After you connect to the NETGEAR_EXT network with your phone or laptop, browse to www.mywifiext.net and follow the setup instructions.

     

    Christian