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Forum Discussion
Is mywifiext.com safe?
I was attempting to set up my extender for 5G today but was having problems so went to mywifiext.com. A chat window opened and then a tech called me. I allowed him to access my computer to get it set...
Oh my! I looked at my history and I accidentally put a dash between wifi and ext! mywifi-ext.com. He was in my router settings and also used cmd to access something on my computer and made changes. I thought it was ok because years ago I had a Linksys router and they accessed my computer to fix an issue. So if I change my router password would that prevent further access? The problem is, I can't log out of my router settings. I have AT&T and there is no log out option. Now I'm a nervous wreck!
mywifi-ext.com is registered to a place in Australia and is definitely not a Netgear website.
You should definitely change your router password. Unfortunately, that may not be enough. They may have installed malware on your computer. You should scan your computer for viruses and uninstall any recently installed programs that you don't recognize. Look for guides on the Internet for scanning for malware. If you really want to play it safe, then back up your personal data and reinstall your O/S (i.e. Windows or OSX).
Good luck.