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Forum Discussion
Is Nighthawk a scam? Dangerous? Data collecting? Seems like it.
I bought this router/extender 3.5 months ago. Every single month so far, it shut down my internet access and the only way to get it back was to load that **bleep** app on my phone. As soon as I loade...
You detailed the issue you're having. Thanks for that. A couple questions.
1. What modem do you have from xfinity?
2. what router do you have? And what firmware is on it?
3. what extender do you have? And firmware on it?
I dislike the app and so rarely use it. Half the time, if I'm not testing something, I uninstall the app from my phone anyway because I don't use it. Its never caused an issue with connection. And you don't specify what app it is you're installing? The nighthawk app? Orbi app? Do you have bitdefender/armor? Just wanting to clarify.
When you're having issues, does it say "connected, no internet"? Does the SSID stop broadcasting entirely? Do wired devices drop? What happens when it comes back?
We're not there to see all that's going on or you experience so the better you describe what happens and is going on the better we can help.
Just an FYI, you're posting on the community forum where members of the public help out. We're not Netgear. Not trying to say you're not having issues. Just keep in mind that WE aren't Netgear and are trying to help you. So you can say whatever you want about Netgear and we don't care. But try to be courteous to the ones helping you and you'll get more help.