Forum Discussion

Aspirant

Feb 04, 2020

Lights all green but no internet connection

Yesterday everything was fine, this morning I could not connect my iPad to the internet through the extender. I have rebooted the main hub (but internet on PCs is OK anyway), done a normal reset an...

DexterJB

NETGEAR Moderator

Feb 05, 2020

Hi Hmac, welcome to the community! If you have done a factory reset then that clears all the configured settings. You will have to co through the setup process to get it connected back to the main network/router. The installation guide and user manual linked below may help out.

http://www.downloads.netgear.com/files/GDC/EX2700/EX2700_QSG_23Nov2015.pdf

http://www.downloads.netgear.com/files/GDC/EX2700/EX2700_UM_EN.pdf

Dexter

Hmac
Aspirant
Feb 05, 2020
DexterJB - Many thanks for your reply.
I think the extender was faulty as I have replaced it with a different one, and everything is working fine now.
DexterJB
NETGEAR Moderator
Feb 06, 2020
Hi Hmac, thanks for the update and glad to know it's all sorted out.

Dexter
woodyskw
Aspirant
Jun 14, 2020
Have completely reset several times. Wouldn't accept my password on WPS so have done a manual setup and can connect my iPhone to the extender all lights green but no internet. Main router still working fine - any help appreciated