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Forum Discussion
merbell
Mar 08, 2022Aspirant
Log into AC1200 EX6200 to connect to new Wifi Network
I have a 5-y-o AC1200 Range Extender EX6200 which has worked well. My ISP has bumped my land-line delivered internet from 25Mbps to 250Mbps, with a new Mesh Wifi System (tp-link Deco 5) plus Ethernet...
- Mar 08, 2022
netgear doesn't use team viewer. You clicked on something and ended up on a scam site. I'd be disputing that with my credit card company asap
plemans
Mar 08, 2022Guru - Experienced User
Start off with a reset.
Push and hold reset for 7-15 seconds while its powered on.
The lights should blink when held long enough. (can sometimes take longer)
Then you should be able to follow the installation assistant.
here's the video of using it:
https://www.youtube.com/watch?v=yJVklshxBMk
IF that doesn't work, you can always hardwire a pc/laptop to the extender. (disable the pc/laptops wifi during setup)
- merbellMar 08, 2022Aspirant
I'd actually tried the reset and looked at the NetGear set-up video: no go. But then got sucked into something I don't trust at all.
From Net Gear's "New Extender Set-Up" page, I found a LiveChat window with "Customer Service Exec. Support Agent" who quickly put me in touch with "level-3 tech support". (She asked for a Ph# and he called me.) For there, I DLed "teamviewer" and let him control my laptop, so he could do the "handshake" directly. About 2/3 of the way throug,h I found out that this was not a free service, but the preliminaries of an anti-hacker defense app from Geek Infotech Solution INC. 3-year svce = $499, 7-y =$699, lifetime=999. At that point there was no backing out. Part of the transaction was a "docu-sign" to relinquish my right to a refund. So there I was…… All because I trusted the Net Gear Support Agent.
In the mean time the range extender's performance was only MARGINALLY improved.
Has anyne else heard of this kind of experience?
TIA
- plemansMar 08, 2022Guru - Experienced User
netgear doesn't use team viewer. You clicked on something and ended up on a scam site. I'd be disputing that with my credit card company asap