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Log into AC1200 EX6200 to connect to new Wifi Network
I have a 5-y-o AC1200 Range Extender EX6200 which has worked well. My ISP has bumped my land-line delivered internet from 25Mbps to 250Mbps, with a new Mesh Wifi System (tp-link Deco 5) plus Ethernet...
netgear doesn't use team viewer. You clicked on something and ended up on a scam site. I'd be disputing that with my credit card company asap
I'd actually tried the reset and looked at the NetGear set-up video: no go. But then got sucked into something I don't trust at all.
From Net Gear's "New Extender Set-Up" page, I found a LiveChat window with "Customer Service Exec. Support Agent" who quickly put me in touch with "level-3 tech support". (She asked for a Ph# and he called me.) For there, I DLed "teamviewer" and let him control my laptop, so he could do the "handshake" directly. About 2/3 of the way throug,h I found out that this was not a free service, but the preliminaries of an anti-hacker defense app from Geek Infotech Solution INC. 3-year svce = $499, 7-y =$699, lifetime=999. At that point there was no backing out. Part of the transaction was a "docu-sign" to relinquish my right to a refund. So there I was…… All because I trusted the Net Gear Support Agent.
In the mean time the range extender's performance was only MARGINALLY improved.
Has anyne else heard of this kind of experience?
TIA
netgear doesn't use team viewer. You clicked on something and ended up on a scam site. I'd be disputing that with my credit card company asap
plemans wrote:"netgear doesn't use team viewer. You clicked on something and ended up on a scam site. I'd be disputing that with my credit card company asap"
Thanks. I'm on it!
I called Geek Infotech Solutions, and they're refunding me. Not without bad-mouthing me to NetGear's tech support Customer Service Executive.
I did check out the EX6200's performance after their work. I've got 250Mbps coming from the ISP, when I checked out the spped of the EX6200 in the room next to the wifi router, it ~62Mpbs with the EX 6200, 250Mbps without it (stright from the wifi router in the next room). If the EX6200 was capable of the ISP's 250Mbps, then the work they did didn't acconmplish much.
Which brings me to another conclusion: I don't need the EX6200 for my situation.