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Forum Discussion
Lost contact with range extender
I got an email to updated my range extender so I connecg the cat5 and try to log in. next thing I know it says password reset succesfully, don't know how that happened, So I put the paswsword I had just used in, it said wrong password. tryed agian still said wrong password, I tried for over 30 minutes, tried everything I could to get gack in, with no luck. Out of desperaton, I reset the password on the router, still can't get in. Now when I try connect the cable and open the browser and go to 192.168.1:8080, it says "This page can't be displayed"
I don't know what model # or anything, there is not a sticker on it anywhere. Unless you can tell me where to look, that isn't obvious.
thanks for trying to help. Just let me know what else you need.
2 Replies
There's should be some sticker on it. Some have a pull out slat that has info on it. when you get that, you can go to netgear.com/support/ and type in that model number. it'll have install guides and manuals.
regardless, you can try factory resetting it to get back to default login info.
To reset: push and hold reset while its powered on. Its usually for 7-15 seconds. The lights should blink/change when you've held it long enough.
default login: admin
default password: password
they are case sensitive.
navigate to mywifiext . net when you're hardwired in. The address you listed isn't correct.
Ok, I found the slide out try, that was throwing me off. Thank you so much for the help.
