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Forum Discussion
X_BEOX
Jun 11, 2020Guide
Mesh w/R8000P and EX8000
Had the EX8000 working with a XR500 just the way I wanted it = only one wifi name anywhere in my house. Then the XR500 started having wifi problems so I replaced it with a R8000P. Speed is good. Most...
plemans
Jun 12, 2020Guru - Experienced User
Have you tried factory resetting the extend and reinstalling?
What firmware is it on?
When you install, try using the installation assistant method and enable "onessid" function
- X_BEOXJun 12, 2020Guide
Thanks. I was leaning towards that. With everyone home, the trick is taking the network down without an angry mob seeking me out. Maybe tomorrow morning. I post results.
- plemansJun 12, 2020Guru - Experienced User
should only need to take down the extender. The rest of the network should be able to be left alone.
Unless the R8000P isn't using the smart connect/single ssid function. That one you wouldnt need to take down either, just enable smart connect.
firmware on the R8000P?
- X_BEOXJun 15, 2020Guide
The more I thought about the issues I was having, the more I believed SmartConnect was a likely cause. I factory reset both my router and my extender. I set the router up first, alone. All frequency bands have the same SSID but I did not select SmartConnect. I tested speeds and while I had connectivity in all parts of my house with just the router, it was very slow in spots far away. So, I set the extender back up too, again not using SmartConnect. This seems to have resolved all my issues. Best I can tell, some devices just could not connect when SmartConnect was in place. My Ring Doorbell 2, TCL Roku TV and a couple Vocolink smart plugs were a nightmare to set up before this change. I let each device connect where it was likely to be used. So far so good. I am getting good speeds and everything is working.