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Forum Discussion

Patrickotto80's avatar
Mar 31, 2024

Model EX 3110 won't connect to my spectrum router

I've tried several different ways now but my extender doesn't want to connect to my Spectrum router and the Nighthawk app says it's not supported.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    What spectrum router? A few had issues with extenders. Did you set it up using the push button WPS option? 

    If so, factory reset the extender  and set it up using the installation assistant.

    To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

    Here's a video of how to use the assistant. 

    https://www.youtube.com/watch?v=yJVklshxBMk