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MR60 can't obtain IP after SSID name change
System config. comcast internet, netgear cm600 modem, nighthawk MK63 mesh router. we had a nighthawk MK63 for ~18 months. it failed to connect to the internet a couple weeks ago. a quick test...
- Got this from support and it worked for me. I also rebooted the modem and router after changing the settings.
Good day! Try to change the wireless channel of the router. Below are the steps.
1. Launch a web browser from a computer or mobile device that is connected to your mesh network.
2. Enter http://www.routerlogin.net. A login window opens.
3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless. The Wireless Settings page displays
5. Change the channel of the 2.4 GHz into 6. Then for the 5 GHz change it into 161 or 48.
6. Apply the changes.
I am having the exact same issue. It worked fine for ~7 months but after losing power at the house one day, it wouldnt allow devices to reconnect. I reset it to the default netgear72 ssid and pw and it will work fine. After going through the setup process and changing to the new SSID, it appears to work and broadcasts the new name but no devices are allowed to make a connection. The router and satellites all show blue lights like they have internet and are working. Reset again to the default and it will work fine. I updated to the latest firmware and it made no difference. Still unable to connect devices until I reset everything back to the default settings. Very frustrating. Please help! My device is less that 12 months old....
To clarify, I have the MK63 setup. MR60 + 2 MS60 satellites all running the latest and greatest firmware.
Exactly the same problem. Just had a power failure and had to reset the MR60 to factory defaults. Runs fine with the default SSID but if I change the SSID, no devices can connect... help!!!