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cmtmaloney's avatar
cmtmaloney
Aspirant
Apr 24, 2020

MR60 Nighthawk mesh 6 wifi won't connect Amazon prime netflix

Can get the router up and running. Computers seem to hook ok and are able to use the internet but my TV's will connect but when try to go to Amazon or Netflix on them there is a connection error. Also...
plemans's avatar
plemans
Guru - Experienced User
Apr 24, 2020

What modem/gateway are you connected to? 

  • cmtmaloney's avatar
    cmtmaloney
    Aspirant
    Apr 24, 2020
    Netgear adsl modem not sure what model
    • cmtmaloney's avatar
      cmtmaloney
      Aspirant
      Apr 24, 2020
      CenturyLink
    • plemans's avatar
      plemans
      Guru - Experienced User
      Apr 24, 2020
      cmtmaloney wrote:
      Netgear adsl modem not sure what model

      This is kind of key. 

      Reason why is some services have issues with double nat's. 

      https://kb.netgear.com/30186/What-is-Double-NAT

      If youre going a modem/router combo device to the MR60, you can run into those issues if one of them doesn't have router mode disabled. 

      • cmtmaloney's avatar
        cmtmaloney
        Aspirant
        Apr 24, 2020

        So should I change the modem to modem only and then do i have to put the PPoE login into the router or leave it still in the modem/