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HistoryLAL's avatar
HistoryLAL
Aspirant
Aug 23, 2021

My AC1750 Dual Band WiFI Mesh Extender will not bring up a web page even when all lights show green

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What extender is it? AC1750 is a speed. 

    What router is it connected to? 

    What method of setup did you use? wps or the installation wizard?

    • HistoryLAL's avatar
      HistoryLAL
      Aspirant

      LYONS REPLY

       

      NETGEAR Model number EX6250

       
      Router is ARRIS DG2460
       
      Used WPS
      • plemans's avatar
        plemans
        Guru - Experienced User

        Try factory resetting the EX6250. 

        Push and hold reset for 7-15 seconds while powered on. the lights should change/flash when held long enough.

        then install using the installation assistant. 

         

        what happens after following that? 

         

        also, keep in mind the EX6250 is a mesh extender. meaning in default setup is uses the same ssid as the router. If there's a different ssid showing up, it might not be yours. It might be a different device simply being picked up.