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Forum Discussion
user726251
Jul 30, 2021Follower
My EX2700 is unusable
Hello I am having a very bad experience with the EX2700. No matter where I setup the device, the extended WiFi connection is unusably slow at 3Mb down and 0.5 up. My direct connection is 150Mb down...
michaelkenward
Jul 31, 2021Guru - Experienced User
user726251 wrote:
I am having a very bad experience with the EX2700.
What sits in front of it? A modem and a router? Modem/router?
You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)
Many questions apply to different types of device, so there may be useful responses here, but you might get more help, and find earlier questions and answers specific to your device and problem, in the appropriate section for your hardware. That's probably here:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.